Privacy Policy

Privacy Policy for Lead Engagement for Healthcare

Introduction

Welcome to https://lead-engagement-for-healthcare.storysurge.net (henceforth referred to as ‘LEH’ or ‘we’). We are committed to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy details the procedures we follow regarding the collection, use, and protection of personal data in accordance with international and regional data privacy laws, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy covers all aspects of our online presence, including our official website, mobile applications, online services, and products under the domain https://lead-engagement-for-healthcare.storysurge.net. Please note that this policy does not extend to external links or third-party platforms accessed through our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines our practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit any of our websites linked to this Privacy Policy.
  3. Engage with us through communications such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details required to create and manage user accounts, such as usernames, passwords, email addresses, and profile preferences.
  2. Payment Information: Credit card details, billing addresses, and transaction records for processing payments and managing subscriptions.
  3. Financial Information: Data related to income, bank account details (if provided), and financial status, used for billing, analytics, and personalized recommendations.
  4. Purchase Information: Records of products or services bought from us, including order numbers, purchase dates, and quantities.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for delivering content and analytics.
  6. Location Data: Geographic location information provided by users’ devices, used to personalize content and services (with user consent).
  7. Feedback: User-provided feedback, reviews, ratings, and comments to improve our products and services.
  8. Social Media Information: Details obtained from social media platforms when users connect their accounts to LEH for seamless access or sharing.
  9. Product Information: Data related to the products users interact with on our platform, including preferences, usage patterns, and performance analytics.

We collect this data through multiple channels: user input forms, account settings, browsing behavior, automatic log files (server logs), cookies, and third-party partnerships.

Cookies

LEH uses cookies to enhance the user experience and gather analytics. Cookies are small text files stored on your device by our website or applications for various purposes:

  1. Strictly Necessary Cookies: Crucial for navigating our sites, ensuring basic functionalities, and maintaining secure connections.
  2. Preference Cookies: Customizing user preferences, such as language settings, display options, and ad choices.
  3. Analytics Cookies: Tracking site usage, gathering aggregate data, and understanding user behavior to improve our services.

Users can exercise control over non-essential cookies through our built-in Cookie Manager, allowing them to accept or reject specific types of cookies.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or required by law. Once the data is no longer needed, we securely delete or anonymize it to prevent unauthorized access or use. Our retention periods are based on legal obligations, tax requirements, financial records, and business needs.

Security Measures

LEH implements robust security measures to safeguard personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data at rest and in transit using industry-standard protocols.
  • Secure third-party processing partners who adhere to strict privacy and security standards.
  • Regular security assessments and penetration testing to identify and mitigate potential vulnerabilities.
  • Training of our staff on data protection best practices and security protocols.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. LEH does not knowingly collect or solicit personal information from minors, and we encourage parents and legal guardians to supervise their child’s online activities and use of our services. If we learn that a minor has provided us with personal data without parental consent, we will take steps to delete such information from our systems.

Your Rights (Subject to Local Privacy Laws)

Depending on your jurisdiction and local data privacy laws, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to legal exceptions.
  • Restriction: Limiting our use or disclosure of your personal data under certain circumstances.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format and transferring it to another controller.
  • Objection: Opposing the processing of your personal data for specific or all purposes.
  • Non-Discrimination: The right not to be subject to automated individual decision-making that significantly affects you.
  • Data Portability (in applicable regions): The ability to move, download, or transfer personal data easily between services.

To exercise these rights or if you have any privacy-related queries, please contact our Data Privacy Team at your earliest convenience. We will respond within the time frame prescribed by applicable laws.

Changes to Policy

LEH reserves the right to update this Privacy Policy at any time without prior notice. Any changes will be posted on this page with an updated effective date. We encourage users to review this policy periodically to stay informed about how we protect their personal data.

Contact Information

For any questions, requests for access or correction of personal data, unsubscription from communications, or general privacy inquiries, please contact us:

  • Email: [email protected]
  • Mail: Lead Engagement for Healthcare, Privacy Team, [Street Address], [City, State/Province, Zip Code]